PRIVACY POLICY
Last updated: July 15, 2026
At madebyMal, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we look after your personal data when you visit our website and purchase our digital products.
By using our website or purchasing our products, you agree to the practices described in this policy.
1. The Data We Collect
We only collect information that is necessary to provide our services and support to you. When you contact us via our website form or make a purchase, we may collect:
Identity Data: First name and last name.
Contact Data: Email address.
Transaction Data: Details about payments to and from you and other details of products you have purchased from us.
2. How We Use Your Data
We will only use your personal data for the following purposes:
To deliver the Framer template remix links you purchased.
To respond to your inquiries, support requests, or customer service messages.
To notify you about updates to our products or policies.
3. Payment Processing (Contra)
We do not process or store your payment details (such as card numbers) on our servers. All purchases are handled securely through Contra, the platform we use to sell our products. Contra manages payment processing and the checkout experience. Please refer to Contra's Privacy Policy for more information on how they handle your payment data.
4. Cookies & Analytics
Our website may use cookies and basic analytics to understand how visitors use the site — such as pages visited, device and browser type, and general location (country or city level). This data does not personally identify you. You can disable cookies in your browser settings at any time.
5. Data Sharing
We do not sell, trade, or rent your personal identification information to others. We may share generic, aggregated information that is not linked to any personal identification with our business partners for the purposes outlined above.
6. Third-Party Services
Besides Contra (payments), we may use trusted third-party tools such as email and analytics services to run our website. These services only access the data needed to do their job and are required to protect it.
7. Data Security
We take reasonable steps to protect your personal data against unauthorized access, misuse, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
8. Data Retention
We keep your personal data only as long as needed to deliver your purchase, provide support, and meet legal or accounting requirements. After that, it is deleted or anonymized.
9. Your Rights
Depending on where you live, you may have the right to access, correct, or delete your personal data, or to withdraw your consent at any time. To make a request, contact us using the details below.
10. Marketing Emails
If you sign up for our emails, you will only receive updates related to madebyMal — new releases, offers, and product news. You can unsubscribe at any time using the link in any email.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will appear on this page with a new "Last updated" date.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us at: